Shipping policy

Date: 01-02-2026

At LGNY, every order is handled with care and precision. From final inspection to secure packaging, we ensure your leather essentials arrive in impeccable condition.

1. Order Processing Time

All orders are processed within 1–2 working days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

For personalized or bulk corporate orders, processing time may vary. Our team will communicate timelines in advance.

2. Delivery Timeline (Pakistan)

Standard delivery time: 2–4 working days nationwide.

Remote areas may require additional delivery time depending on courier service availability.

Delivery timelines are estimates and may vary due to:

  • Weather conditions

  • Public holidays

  • Courier operational delays

3. Shipping Charges

Shipping charges are calculated at checkout unless part of a promotional offer.

We may offer free shipping on orders above a specified amount, which will be clearly mentioned during campaigns.

4. Cash on Delivery (COD)

LGNY offers Cash on Delivery across Pakistan.

Please ensure:

  • The delivery address is accurate

  • The contact number is active and reachable

  • Someone is available to receive the parcel

Repeated order cancellations or refusal of delivery may result in future order restrictions.

5. Order Tracking

Once your order is dispatched, you will receive:

  • A confirmation message

  • Courier tracking details

You may contact our support team for assistance with tracking.

6. Packaging Standards

All LGNY products are:

  • Quality inspected before dispatch

  • Securely packaged to prevent damage

  • Delivered in premium gift-ready packaging

Our packaging is designed to reflect the quality inside.

7. Damaged or Delayed Shipments

If your order arrives damaged:

  • Notify us within 48 hours of delivery

  • Share clear photos of the product and packaging

If your shipment is significantly delayed beyond the estimated timeframe, please contact our support team for assistance.

8. International Shipping (Future Expansion)

International shipping options may become available in the future. Updates will be reflected on our website once launched.

At LGNY, delivery is not just logistics — it is part of the experience.

Crafted with Precision.
Carry Your Standard.